26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8876 Someone from QLD thinks vodafone is Frustration at 30 Dec 2010 07:04:11 AM
I have an office 3km from the cbd in Brisbane. I teeter on 1 bar of reception at my office in the Brisbane Powerhouse. I got an unlimited plan as I did not desire/need to have an office landline phone. This has caused me great pain as I constantly miss calls, drop out of calls get delayed texts leaving a very unprofessional impression on my valued clients. At first I thought it was my new iPhon. I got it replaced but still found the same issues. I then bought another phone and it still has the same reception issues. Other workers who are on Telstra have 3 bars of reception in the same spot. I also spent 3 days up the sunshine coast and had zero reception. I was uncontactable. I could not believe it. We were in a waterfront apartment at mooloolaba the centre of the sunshine coast.

Finally I live in New Farm brisbane. I found between 7:30-10:30 the Internet slows to a standstill making it too slow to do anything online. It seems the Internet is overloaded with too many users in this peak time.

Other then that it's great ;)