26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8665 Someone from QLD thinks vodafone is Uber Call Fail at 29 Dec 2010 06:23:14 PM
I live on the sunshine coast. I get no reception at home and limited at work. I put my phone down and get full bars then when someone answers and I bring the phone to my ear it cuts out. After going in to numerous Vodafone stores and speaking to customer 'care' on the phone the answer that i was given is that my iphone doesnt pick up reception as well as other handsets. Brisbane is the capital city of queensland and I don't get reception. It drops out in westend/taringa/cleveland/everywhere. Locked into a contract and paying nearly one hundred dollars a month for shitty reception/slow data and no answers gives me vodafone rage. They need to sort this out asap. I will never choose them as my provider again.