26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8616 Someone from NSW thinks vodafone is The absolute worst at 29 Dec 2010 05:18:49 PM
I am currently on Tasmanias East Coast - there is absolutely no coverage and when I call Vodafone from Skype via my Telstra Broadband modem, which works perfectly I am left holding on for an extraordinary time trying to sort out the issue of retrieving voicemails from another phone. What worked last night does not work this evening with Vodafone.

I am usually in Sydney and experience drop outs all the time, bad spots in populated areas where other providers have perfect reception and of course I cant use my Vodafone phone at home without going to a certain corner in the house.

As for Lara - she is a disgrace.

I have nothing positive to say about Vodafone - poor system backed up by poor service