26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7506 Someone from ACT thinks vodafone is Epic at 28 Dec 2010 06:48:08 PM
Places where I have not had reception

These are within the last 8 months and are from memory due to it leaving an imprint on my mind....

- Tathra (NSW)on holidays - whilst it may seem ok we had a fire in the van and needed to call out - awesome....
- Nowra - large portions that included my house in a residential area on the northern side and my work on the southern side
- Canberra (Northside and southside)numerous areas - mainly when trying to talk to my wife who works shift work and walks to her car in a poorly lit area at night and tries to call me so I can make sure she gets to her car safely...
- Wagga Wagga - anywhere outside of the main residential area
- Hume Highway outside of Sydney and Melbourne - what about if a car accident occurs in the majority of this highway - hopefully someone stops to help... and has "another providers" phone
- Western Australia - basically anywhere outside of Perth - which when there is no cars on the road ie. one every hour or so if you are lucky, a dual flat tyre and no phone is not that flash - not that much water around out there....

network covers 98% of Australia hey...... must be anywhere I don't go then