Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5286 Someone from WA thinks vodafone is it is fail at 27 Dec 2010 09:21:06 PM
the plan im on is supposed to have unlimited texts, however almost 100% of the time they fail to send, and you have too switch your phone and off and back on just for it to barely work for maybe another 5 minutes. Cant even remember the mobile internet worked.
Also outgoing calls and incoming calls are complete shit. Cant make any outgoing calls, and ive tryed calling my own number a few times just to test, which goes straight to voicemail. even though the my phones on!! worst of all cant even call voicemail to check these either.
Tryed calling them a few times, and after about an hour and a half of waiting. I actually got a person!! who promptly told me that she needed to transfer me too another department. however by other department, she transferred me back to the general inquiry number to wait in line for another 2 hours...
Phone died before i even got to speak to anyone.
fml
Also outgoing calls and incoming calls are complete shit. Cant make any outgoing calls, and ive tryed calling my own number a few times just to test, which goes straight to voicemail. even though the my phones on!! worst of all cant even call voicemail to check these either.
Tryed calling them a few times, and after about an hour and a half of waiting. I actually got a person!! who promptly told me that she needed to transfer me too another department. however by other department, she transferred me back to the general inquiry number to wait in line for another 2 hours...
Phone died before i even got to speak to anyone.
fml