26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3920 Someone from WA thinks vodafone is 50-50 at 27 Dec 2010 04:53:33 PM
I'm both with 3 and Vodafone, both has it's perks and downside. Coverage wise I think 3 catered for me the most especially in my area. I live 10 minutes away from the city and I barely get any 3G coverage with Vodafone, it's either I'm on EDGE or worse GSM (seriously GSM?), it's quite inconvenient because I have a blackberry and most of the time the BIS is inactive because of the coverage and I happen to use my phone for work purposes. Sometimes my phone calls drops out and calling takes a while or sometimes it doesn't even connect. It gets irritating after a while.

I made the move to Vodafone because I though it would be better since they were a bigger company than 3 and their coverage is supposedly wider. I haven't had any other problems, when I want to make a few changes, just do it online on MY VODAFONE, saves you time and hassle talking to the call centre representatives.

I expected the coverage to be better though, for it's standards.