26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3418 Someone from NSW thinks vodafone is epic fail at 27 Dec 2010 04:09:56 PM
iam on a $49 cap which i never use as i dont get reception and when i do it drops out and turns 1 phonecall into 5 or 8 its ridiculous iam contracted till july 2011 i will gladly bide my time as i signed a contract and will fulfill my end of the deal ,i cant use my phone to all its ability :( i have missed numerous important phone calls which have resulted in personal and monetery costs/losses .Such a large company should be able to provide coverage all around australia if smaller companys can why not vodaphone ??? July cannot come fast enough and being on a pension iam unable attm to buy a cheaper prepaid phone or pay out my contract.. frustrated raleigh customer..