26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2743 Someone from QLD thinks vodafone is Crappy Internet at 27 Dec 2010 02:15:17 PM
I went and signed up for the mobile broadband. Told them that i will be changing address in a few weeks and asked if it will still work in the area that i was moving to(which is literally a 2 minute drive). They told me it would. Moved into new house internet is slow and only works if it feels like it. Rang up "customer care" they told me that it was my fault because I didnt change my address on the bill and I would have to pay $550 to cancel my contract. I was then told that the people that work in cancellations aren't working today and they would ring me back. Well I'm still waiting for that call and that was about 4 months ago.