26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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21125 Someone from VIC thinks vodafone is Abysmal at 15 Mar 2012 01:14:37 PM
I spend most of my time in an area within 7km of Melbourne CBD. The data connection via my iPhone 4GS is abysmal. Half the time when I go to access the internet no connection is available (but voice and SMS) is okay). If I do get an internet connection half the time it takes ages to download. This is a rubbish service and prevents me from really making use of all benefits of my phone - it is impossible to view video under these circumstances for example, rely on a map working right when you need it, using Tramtracker, the list goes on. I find it hard to believe that Vodafone have the nerve to provide such a service, especially in one of the most populated areas of Australia. There is no way I can use all of the data allowance that comes with my plan as I can't get connected to the internet often enough, so I am just wasting this part of my plan due to Vodafone's inability to provide a reliable data service.