26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
21042 Someone from QLD thinks vodafone is big fail at 7 Mar 2012 06:24:07 PM
A day in the real world of Vodafone. Burleigh Heads, Robina, Gold Coast Qld. Business customer with three mobile phones. First call, 7am, 15min call while mobile, 2 dropouts. 10am no network across two phones, with one on the 850mhz network, duration over 5min, over a 4 hour period. Received email 1:00pm from head office to ring a customer, normally receive sms as well, receive sms one hour later. 2pm receive call, other party can't hear me, call dropout. 3:30pm receive next call while driving, call dropouts 2 times. 4:00pm receive another call while still, another dropout. 6:00pm receive another call, call terminated due to voice quality. 6:30pm received old emails from an 18hr period, in one go.

At Home with Vodafones new stronger wifi2 850mhz Mobile broadband. Load time to load Google page 4min, tried to get on Vodafones website, to have a bitch with them, page wont load after 5 attempts.

So just what part of there investment are they using to improve the network, because, this sort of network problems happens across most of the Gold Coast. It even gets worst on a rainy day. LOL