26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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21021 Someone from QLD thinks vodafone is Like the Mafia at 5 Mar 2012 06:09:35 PM
THE INDEPENDENT
Geoff Meade
28February 2012
United Kindom
(exert)

BID TO SCRAP MOBILE ROAMING CHARGES FAILS

A bid to scrap all mobile phone "roaming" charges by 2014 was
defeated today, as a war of words broke out between the European
Commission and Vodafone over a continued crackdown on the sector.


Compulsory maximum roaming rates were first imposed on mobile network operators nearly five years ago to tackle what the commission called the "roaming rip-off" - the operators were said to be making profits of more than 200% for mobile calls made while in another EU country, and 300% or 400% for calls received.

"There's no need for phone companies to have any roaming charges at all," said Labour's Peter Skinner.

Meanwhile, Ms Kroes rounded on Vodafone chief executive Vittorio Colao who yesterday called for a "moratorium on regulation" in the telecoms sector, warning that mobile phone companies would cut investment in networks unless the EU stopped imposing price cuts.

Ms Kroes responded in a statement saying: "Message to Vittorio and Vodafone: I call your bluff, and indeed do not respond well to threats.

"I take the side of the Vodafone customer."

In his speech yesterday at a Mobile World Congress, Mr Colao demanded: "Does Europe need employment or does Europe need rate cuts? We should stop having this continuous intervention on prices and let the industry reinvest the money."
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WELL,...Vittorio,
You threaten your Vodafone Customers and the Europeon Commission,this time you lose,..MAFIA VODANOFONE BOSS!
The UK Political Spokesman,does not like you either,as well as your Long Suffering Vodanofone Customers.
He is being kind when he calls your bluff.
I call you an A..HOLE.
Very simular to that Australian Vodanofone CEO.

Why don't you take him and your Crappy,Mafia Style of Telephony to another country,...or planet for that matter!
Take Craig Lowndes' Vodafone Crash Car with you.
Ciao Vittorio!