26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20911 Someone from NSW thinks the report is Never got my phones at 20 Feb 2012 10:27:39 AM
I cashed in my bouns bank and got a phone and also paid for one in dec I'm still waiting I have ring and sent emails to vodefone and Australian Air Express and all I have got is the run around this is gone be on a joke as one of the phone was a brithday gift

VF100396206 tracking for the 555 Nokia white

VF100393002 tracking for the other Nokia C2-01sliver

I would like a answer or a replacement for my missing phones I'm so sick of calling vodefone and try to explain my problem
25 Feb 2012 02:40:36 PM: I've had to remove your personal details as we don't allow personal information to be posted on the site. If you haven't received your phone you should check out our 'how to complain' page and give Vodafone a call. Failing that you can always lodge a complaint with the TIO.

Vodafail.com Moderation Team