Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2049 Someone from QLD thinks vodafone is Vodafone is the worst at 27 Dec 2010 11:31:37 AM
I have 2 contract phones with Vodafone and not only do they always drop out of reception, fail on calls and I swear I get charged for things I was originally told were included in my contract but even trying to get hold of Vodafone is a joke, last time it took 4 days of calling Vodafone to order a new ph, they told me to visit my nearest Vodafone store and when I did they told me to go and call Vodafone again they couldnt help me, the staff promise to call you back .... and never do, they forgot to order my new Blackberry and after calling 2 weeks later to see where it was told me it had never been ordered meanwhile my business was suffering. Vodafone is a joke here in Australia and trying to complain to them leaves with getting automated email replies and no real person to talk too.
Nikki Dunlop
Nikki Dunlop