26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20195 Someone from ACT thinks vodafone is Useless,are they going out of business? at 5 Dec 2011 08:03:44 AM
Who else out there has recharged their phone over the last 24 hrs,only to find that their recharge has not been registered by Vodaphone and they can't make any calls.

This all started 24 hours ago for me ... now I just feel like slashing my wrists for being so bloody stupid and putting up with the Vodaphone network problems for so long.

Of course you will at first think that their network is down temporarily. Just before you feel like ramming the phone up Vodaphones nether regions, dial 1512 and you will realise why your phone doesn't work.

I am about to give the complaints department a verbal spray, I know it's not the complaints department fault, but I need to have the problem noted on record.Then I will take this further .. I run the phone for business and this Glitch,that has been around for a year now,could cost me a huge loss in income..guess who I will be suing for loss of business revenue and further damages?

Don't take it lying down .. give them a boot up the backside ..it's your money!