Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Gain
|ACT (25)||Everywhere (404)||NSW (170)||NT (3)||QLD (65)||SA (16)||Somewhere else (6)||TAS (5)||VIC (86)||WA (28)|
19382 Someone from NSW thinks their gain is Perfect! at 7 Sep 2011 04:03:17 PM
Walked into store with phone that had been barred for some reason, couldn't make calls, pissed as all hell, spoke to a surprisingly helpful & polite staff member who walked me through every single part of my contract, my bill and explained what happened. turned out when I started my contract online I spelt my own email address wrong and never got any bill to pay. 3 months with no bill pay, service was cancelled. #myfail. Staff were really understanding though, I thought they'd be hard to deal with, especially with all this press. But I've got to say, they were very professional.