Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19294 Someone from QLD thinks vodafone is EPIC FAIL --> last straw !!! at 29 Aug 2011 07:56:25 AM
After loads of problems yesterday trying to access Vodafone's website to check my usage, worked well this morning though, why can't they have a simple graphic usage meter like Telstra? Log in, and there it shows how many percent you've used this billing period. With vodafone you got to get out a calculator and add the data used, assuming you know when your billing period actually starts.
http://www.youtube.com/watch?v=OQeFZXyzh5g
Pathetic service, pathetic network, pathetic company.
http://www.youtube.com/watch?v=OQeFZXyzh5g
Pathetic service, pathetic network, pathetic company.
Checking usage on my Telstra Mobile Broadband: http://www.youtube.com/watch?v=9pLrcKyDxDA
Leaving Vodafone. Not paying my bill. Complaint made to T.I.O. last week. What a useless phone company.
Also their website claims to show service in Tinana, south of Maryborough. 1 bar of signal, 8-12kb/s network speed. Pathetic. Telstra, same location (Ned Kelly's), 220-300kb/s network speed.
I was with 3, then i upgraded to vodafone (2months ago) as i thought if 3 had good coverage, vodafone should be the same as its the one company now.
Im tired of running all over the house looking for which room has temporary reception, and i have no idea when my billing cycle ends. My next move will be to the TIO if im not able to cancel the contract without charge.
Vodafail.com Moderation Team
Vodafail.com Moderation Team