26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19035 Someone from VIC thinks vodafone is Serious Crap Dont Do It!! at 2 Aug 2011 11:42:52 PM
For anyone in country areas contemplating signing up with Vodafone "DON'T DO IT"
(refer 18756)you would be better of with 2 cans and a length of string.I have recently been released from 2yr contract 6 weeks in after lengthy conversations and multiple excuses from vodafone customer service supervisor.
For those of you sick of your service simply ask vodafone customer service what their interpretation of MOBILE COMMUNICATIONS is, because its surely not the same as their customers who buy mobile phones to use primarily as a contact tool.
So then when you get the usual act dumb reaction from the CS rep let them know that you now intend to use your PHONE-JAMMER, when they ask what that is, tell them: Its where you take the phone back to the Vodafone store and JAM it up someones arse!. (I'm sure I heard the VF CS rep giggling in the background) Anyhow stay with or join Telstra for hassle free phone coms its worth that little bit extra (especially for emergencies) as we are all finding out...