26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18746 Someone from Somewhere else thinks vodafone is such a joke at 16 Jul 2011 05:39:46 PM
I've signed up with vodafone thinking they are an international network, which should facilitate good use of the phone when travelling abroad... what a mistake: even in countries in which there is vodafone, there is no roaming provided for prepaid... why?!
Also, when trying to access my voicemail from another phone, I get "the system is experiencing some difficulties, please try later"... but that's been now the story for a few days!
What can I say, very helpful... I'm switching to another services as soon as I get back!
19 Jul 2011 02:03:38 AM: dont be an idiot. australia has no "international" carriers. roaming is roaming no matter where you go or who you are with. telstra/optus will charge you for roaming the same as vodafone will. yes, VF prepaid roams