Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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18681 Someone from Somewhere else thinks vodafone is very bad at 11 Jul 2011 05:22:46 AM
I am spending a month in italy. I bought 2 vodafone sim cards one for internet and one prepaied for my phone. on the first day, everything was working well but on the second day, I cant send any sms from my phone even tho I can make and recive phone calls. Every time I send an sms it sais to me that the traffic is insufficient. For my internet sim I really got screwed because they told me that it would work everywhere and I found out that there is next to no network in the city I'm in and I always get the same message that the traffic is insufficient. I am interested in joining the class action suit and I hope it will put those liars out of buisness. I am not looking for any financial compensation.