26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1804 Someone from NSW thinks vodafone is Rubbish and a Con at 27 Dec 2010 10:08:47 AM
ACCC investigates pyramid and other nefarious schemes, what about this one thats staring them in the face. Issues in sydney have been going on for 1.5 years now, started with no 3G coverage near parammata, to full blown calls dropping off. Got told that contract doesnt cover calls being received in your home, ok fine, so i need to get out of my house to receive a call. Then, get offered 40$ wave off for my incovenience, but calls still keep dropping off. calls last barely a minute and i keep getting charged connection fee.last months bill 305, before that 606, before that 400...and for this sort of service? ..i now have a separate telstra fone to which i forward all my calls..so atleast i can use the telstra reception.so that i dont get embarrased with my clients even when i receive callsss. F%&$ off Vodafone...ur hopeless, infact your ex-customers will setup websites to show potential new and already existing customers how worthless the service is, and infact even if i have to busker outside a vodafone store singing crap about vodafone and its reception, i will so do it now. I take that as community service