26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17244 Someone from NSW thinks vodafone is very very very at 26 Apr 2011 06:53:08 PM
i am a community nurse, so I rely heavily on my mobile phone. I have only just switched to Vodafone and have had nothing but trouble!!! I had an issue ( along with the rest of vodafone customers!) on Easter Sunday whereby I couldnt make or receive calls, or send Txt messages!!! This was a very bad situation for me as the client I had gone to see had fallen and couldnt get up!!!! I therefore couldnt contact anyone to help!!! NOT GOOD ENOUGH VODAFONE!!! SO MUCH FOR THE TECHNOLOGICAL ERA..... MORE LIKE A 3RF WORLD COUNTRY IF YOU ASK ME!!!!!