26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16817 Someone from VIC thinks vodafone is EPIC EPIC FAIL!! at 16 Apr 2011 09:47:44 PM
It has been months, and months of fighting with the sad excuse of company called Vodafone. Finally I get my contract cancelled with nothing to pay, just had to send back the iphone 3gs (didn't mind, because now I have an iphone 4 from Telstra) And they are still sending me bills even though they have told me I was released and I would not be contacted again. It can't be that hard, seriously what kind of people do they employ? Why can't they do anything right? Everything is a pain in ass, nothing goes smoothly with this crap company. I think vodafone owes me something for the stress I have had to put up with...
18 Apr 2011 03:59:25 PM: Exact same thing happened to me, moved to telstra and they insisted on me paying, then i got a bill for $ 394 despite me not being on vodafone, so is ent it to the TIO and TIO got me out of paying, even though i didnt need to pay.Justw atch out theya re sneaky if you do direct debit i recommend you cancelling direct debit with them as they will take out whenever and whatever...