Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16538 Someone from QLD thinks vodafone is Poor overall service at 1 Apr 2011 09:15:36 AM
This is just a general complaint about vodafone as a customer for abotu 4 years now this is now my 3rd contract with vodafone and i have to say it's gotten a lot worse. I was happy originally with my sony phone but iPhone is a whole other level of terrible as far as vodafone is concerned. My iphone 3G was bad enough with dropped calls, slow internet speed and lazy phone but iphone 4 has reached a new heights of epic fail. I can't get onto anything on the net with my iphone 4 becuase it simply drops out due to "timed out service", phone banking changed my life but i can't do that at all with westpac or commbank, ebay, facebook forget it, i can't do anything via my phone. I went to NSW and the internet was non-existant. I have finally sent a mass complaint to vodafone directly and i'm glad that i'm not the only one just plain angry now at how bad the service is yet vodafone don't fail to send you bills every month on time, that' just about the only service they're providing!