26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16516 Someone from NSW thinks vodafone is Very Fail at 1 Apr 2011 07:29:51 AM
NSW Eastern Suburbs, North Sydney, 3G experience is modern day torture.

I have been using Vodafone for 5 months now, and I can say there has not been A SINGLE DAY where I have got adequate 3G Data service. I live in Waverley 2024, work in North Ryde 2113 and both locations are densely populated, suburban or business AND both locations are in open hilltop areas.

Luckily I'm not in contract and switched to TPG Mobile 1 day before they were announced in Choice Awards. Given they use the Optus Network, I have no doubt I will have a lot less frustrating times.

Vodafone overcharge, overadvertise and underdeliver and they only reason I've posted this comment is in the hope that it deters just one person from making the mistake of using this 'worse than third world' service, and assists in provoking Vodafone to give a damn and do something real.

Get real... leave Vodafake.


Ian.


Phone: iPhone 3GS
Vodafone Plan: Flexicap user ($49/month ave.)
Usage: Some calls and texts (works good), Mostly 3G data for low kb activity, such as email and facebook updates, news, etc (works like a porcupine in a nudist colony)