Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16450 Someone from VIC thinks vodafone is Terrible at 28 Mar 2011 10:13:20 PM
Since moving from mornington to frankston two weeks ago the reception on my mobile and broadband is practically non-existent.i rely on both to keep in touch with my family here and in the UK.Continual dropout,.no service etc at all times of the day and night.I was assured by the salesman in mornington when I bought my contract that moving to frankston would not affect the reception and yet when I rang the customer service I was told that yes, Frankston is a bad area and I should be able to get out of my contract.I haven't heard from them for a week now but I will not be silent. I am a retired teacher,living alone andI need my internet!!!