Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16323 Someone from QLD thinks vodafone is Total fail at 16 Mar 2011 06:31:46 PM
I ported from 3 to Vodafone because they told me that Vodafone had much better reception at my home address. Well what a load of crap, I have had my phone replaced because apparently that was the issue, what a load of crap, agian. Every time I call them they have a different excuse, I have been unable to speak to anyone in Australia. Well I am getting even, I managed to get them to release me from any contract when they ported me over, so I am going to connect with Telstra. I also stood in the Vodafone store and told a number of people wanting to connect my problems, while I was waiting for my replacement phone, and the potential customers left saying they would look at Optus and Telstra.