26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Comment on the Vodafail Report

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15362 Someone from WA thinks the report is Wrong billing and crap connection at 8 Feb 2011 01:23:32 PM
The usual crap that people are getting, from poor signal to no data connection. Some location works great but MAKE SURE YOU DON"T MOVE. Moving may risk dropping your connection to 1 bar. I have to divert my phone to the office everyday and switch it to flight mode as my new phone gets drained of battery when it constantly attempts to search for signal.

To top it off, i was billed excess when i was under my call limit. Furthermore website was down last week when i attempt to check my usage and it is down today when i was confirming my usage cap to my bill