Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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15175 Someone from VIC thinks vodafone is disappointing at 3 Feb 2011 03:08:02 PM
My history with Vodafone goes back when it started sponsoring Ferrari and Michael Shumacher some years ago and when I noticed their Simcard changed its colour from obscure green/orange to bright red. I have been their loyal customer. I even convinced my wife to go on the same contract with me. Our 2 year iPhone 3GS contracts with Vodafone are to expire in September 2011. I had always thought frequent dropouts and terrible 3G data speed were common in Australia. Didn't know the problem until I read that SMH/The Age article in December 2010. A huge letdown. Werribee, VIC