Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14456 Someone from NSW thinks vodafone is Bad at 24 Jan 2011 02:39:31 PM
I got charged $75 three times in one day on my debit card by "Vodafone Chatswood" and I am not even a Vodafone customer!
After 2 hours on the telephone merry go round I have had to ask my bank to lodge a dispute with Vodafone which they say may take up to 45 days to resolve.
When I rang Vodafone Chatswood store the lady said they get 3 or 4 calls a week like that but it is not the store involved but rather their Billing Department located in Chatswood.
After 2 hours on the telephone merry go round I have had to ask my bank to lodge a dispute with Vodafone which they say may take up to 45 days to resolve.
When I rang Vodafone Chatswood store the lady said they get 3 or 4 calls a week like that but it is not the store involved but rather their Billing Department located in Chatswood.
Have you ever been a Vodafone customer???
I am thinking personal data leak...........
You really need to knock this one on the head rather sharpish.........you need to contact the TIO.
The details may be found on the tab How To Complain located at the top of the page.
Good luck and let us know how you get on!!!
Thanks Vodafail.com mod
THEY ARE A VODAFONE DEALER AND HAVE ACCESS TO ALL INFORMATION WHAT THE F@%K IS THAT GONNA DO ???