26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14214 Someone from NT thinks vodafone is Reception fail at 22 Jan 2011 08:00:38 PM
I live in the Northern Suburbs of Darwin. I have no bars of reception in my house. If I go out into the middle of the backyard, I get 2 bars of reception max. Darwin city itself is a 10min drive from my house where I get 4-5 bars of reception. If I take myself to the shopping centre (10min drive in the opposite direction), I also get 4-5 bars of reception. Yet between these areas I get nothing. I do not understand how it is so difficult to provide such a small city that Darwin is with decent coverage in its surrounding suburbs. If I was driving out of town, I do not expect decent reception without 3G coverage, but when you are literally a 10-15min drive from anything in Darwin and its suburbs, that there are only a few key locations where I can get a decent amount of reception. I stay with Vodafone because I like what is incorporated into the Cap Plans and Cap Prepaid options, however it is very irritating that I cannot sit inside and make a phone call. And even when I do make phone calls (in the middle of the yard), more often than not the call will drop-out, because the reception dropped out for a minute or two for reasons unbeknownst to me. Grrrr!