26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12799 Someone from VIC thinks vodafone is HTC Desire HD not getting 3g at 17 Jan 2011 08:47:17 AM
Well I purchased a HTC Desire HD a couple of months ago. The phone is wicked! I know the phone was exclusive to Vodafone. Ive been with Vodafone for years now, till only a few months ago I've never had any problems. Lately I've been getting drop outs and very poor data speed. After many hours on the phone getting nowhere I had the phone unlocked. Hearing that Telstra have a great 3g signal (sick of talking to Vodafone at this point, waiting 45mins on the phone just to be cut off the line). I know nextG is not compatible with this phone, tho 3g should be. Even hours on the phone with telstra, Vodafone and HTC I still can not get 3g with Telstra. I'm only picking up a 2g signal. I am in a strong 3g area... had anyone had this problem, or know how to fix it?