26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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12699 Someone from NSW thinks their gain is Fantastic at 15 Jan 2011 02:19:56 PM
Contacted TIO, released from contract.

Gain = now with Telstra and I can make calls and access data.

16 Jan 2011 09:03:52 AM: I ported my number yesterday to Telstra. Going to take 24-48hrs to become active. CurrentlY at 22hrs.... IT FEELS BETTER THAN XMAS, IM SO EXCITED TO BE LEAVING....I CANT WAIT :-)
17 Jan 2011 07:56:31 AM: WOOOOOHOOOOOO... FINALLY, im a Telstra customer. My 48hr wait felt like a year.Cant wait to experience service.
17 Jan 2011 06:16:34 PM: How good is Telstra....? I am now on a cheaper plan with my call allowance and data allowance then with Vodashit, and I constantly have full reception and broadband like speeds with my internet. Vodafone - go suck a dick!
22 Jan 2011 04:16:37 PM: I ported this morning, took 1 hour and Telstra had me up and running. YIPPPEEE
26 Jan 2011 07:32:55 PM: @17 Jan 2011 8:16:34PM Cheaper? Really? Cool!
28 Jan 2011 06:00:19 PM: I also am finding telstra cheaper, only cos I dont have to ring direcory assistance at all, internet always works and I can use white or yellow pages. Thats where vodafail relly stung me, all the extra costs for directory assist
7 Feb 2011 08:06:25 AM: just wait to they overcharge you like they did me