26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10777 Someone from NSW thinks vodafone is EPIC at 5 Jan 2011 09:23:05 PM
Great website! I live in the sydney metro.
NO SERVICE for long periods. Constant drop outs and.All the other crap like slow data speeds even when i have 3G. Friends saying I been trying To call bUt your always unavailble. No im just with Vodafone. 2hours on the phone to Voda 90 mins of hold time. Then hung up on because I wanted my service cancelled. Another 4 hours later. Complaints to the TIO, ACCC & 2GB radio I can walk from my contract. As of today im with Another network on an Iphone 4 and the difference is amazing.