26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10692 Someone from VIC thinks vodafone is Worst we experienced so far at 5 Jan 2011 04:02:24 PM
Connecting to the 3G network using a USB modem, the software Voda Mobile connect lite never showed anything above 3 bars of network strength in our house. The connection constantly drops out to be able to continue you have to disconnect and reconnect only for it to drop out seconds later, imagine trying to do a credit card transaction when you have a connection like this. I have long since given up doing any personal banking and online shpopping and started to do all that at work, I will get into trouble soon.

we have a bundle of iphone 4 and wireless internet connection we get too many missed calls on the mobile, at first we thought the ringer volume was not loud enough, but since then also realised that we simply don't receive those calls and only receive missed calls or voice mail messages.