26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10807 Someone from VIC thinks vodafone is terrible at 6 Jan 2011 06:46:39 AM
Usual stuff- bad coverage, drop outs, long wait on phone etc etc.
I am now using my vodaphone internet to search other alternative services... once I find one...I am switching...this is absolute rubbish...more people should leave to send vodaphone a clear message.
6 Jan 2011 12:20:17 PM: I think they have the message.I think the answer is "Tell it to someone who cares".
Though, now this website has made it possible for people to see they are not alone, Vodafone's dirty little secrets about it's performance are out, and now something will need to be done,perhaps by the ACCC, because the tactic of frustrating and f*cking with people until they just give up and put up with it until the end of their contract cannot work any longer.