Highest Rated Gain Stories
Stories are displayed on this page if they have been rated by four or
more people and have a rating of over 60%.
Someone from WA
thinks their gain is cant complain
at 1 Dec 2011 02:37:55 PM
for the past 6 years ive been with vodafone and 3, when 3 was just new i went to them (just because they had good deals) and the 4 years i was with them, no complaints no worries, no nothing, been with vodafone now for a couple of months, again no worries, no stress, no problems, no issues..
no i lie, the only issue and problems im getting is with other people who are bagging me out, telling me im wrong and stating how the service doesnt work for them, so i must be wrong. how am i wrong, if i never had an issue??
Someone from WA
thinks their gain is free internet and downloads
at 1 Feb 2012 11:23:45 AM
When I have credit I cannot access many pa.rts of internet like youtube. Funny that when I am out of credit I can access YouTube and download all I want for free.wtf over20gb worthand no fee.thanks vodafone I know not to recharge unless I need fone calls but free internet I will skype
Someone from WA
thinks their gain is Not bad
at 10 Jun 2011 02:05:17 PM
Called Vodafail sometime back to complain about call drop outs etc and was told it would cost me $1,200 to exit from my 2 year plan. Lodged a TIO complaint online (very easy) and about 7 days later was contacted by a Vodafail Customer rep. She had called me on my mobile but as the call was dropping out she called on my landline. She then had the audacity to say - we don't have any evidence of your call issues - I asked her why she was speaking to me on my landline and she said...Oh yeah...! Anyway, she told me an engineer would have to assess my line etc etc - I told her that this wasStep 1 of the Vodafail strategy and that instead we would be proceeding to Step 4 - that is, exit the contract (due to unilateral failure on Vodafail's part) and no exit fees. She said, Oh OK. Next I went into Telstra and signed up on the $49 plan - but my SIM wouldn't work. Telstra efficiently troubleshot the issue to my handset being locked to Vodafail, despite me paying to retain the handset. A call to Vodafail's call centre came up with a beauty. Yes, my mobile was locked to Vodafail and No I couldn't unlock it via their website because Apple (yep that's right) hadn't uploaded the IMIE number of phone and this would take 4 working days!! Next morning I called Apple who not surprisingly dismissed the Vodafail excuse as utter nonsense - in fact, the helpful guy I spoke to looked up my mobile's number and said Yeah I can see you are locked to Vodafail. Another call to Vodafail wherein I told then about their bogus excuse and surprise, surprise, my mobile could now magically be unlocked. Since switching to Telstra - 100% coverage, no call dropouts and texts actually send and are received within seconds - so long Vodafail - you truly are a useless company. I feel sorry for the very friendly staff at Vodafail. Key tip - remain friendly throughout your dealing with Vodafail but firm. Good luck!