I am on a 2 year contract with vodafail and have 6 months left for completion. At first I did not know that it was vodaphone that was responsible for the issues I was having, I thought that it was my iphone. I went into a vodaphone store and was treated very poorly. At first they changed my sim and said that was the problem. I left the store, went to make a phone call and it did exactly the same thing as before, disconnected me after about 5 seconds. I went back in and told them it hasn't worked. They suggested I see Apple as it's my phone. After more discussions (mostly me asking to talk to the Manager), they put me on the phone to Lara, in which I waited 45 minutes without getting through. I had to pick my son up so I handed the phone over to one of the staff members who said that she would wait on for me and that she would give them my sons no to call me on, as no one could get through to my no. That happened 6 weeks ago and I am still waiting for a call from Vodaphone. As I do not have a home phone my mobile is the only way I can be contacted. The main issues I have is constant dropping out, my phone constantly tells others trying to call me that my no is disconnected. I quite often cannot get through and if I am lucky enough to do so, I only get to talk to them for 2 seconds and they are gone. I have had to buy a prepaid phone (even though I am in a contract for my iphone with vodafail), just to make sure that I am covered as I am a single mother.