26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
100%
Share on facebook
9954 Someone from SA thinks vodafone is it ruined my NYE plans!!!! at 2 Jan 2011 03:19:35 PM
I have been a 3 customer for a long time now, and just recently noticed three has been taken over by Vodafail. Like many of other customers i had no problems until just recently.
2 days before NYE I had sent out lots of messages trying to confirm last minute details of NYE plans with close friends and family. Including some family from the UK which are in town for a short while. For those 2 days i was so confused on why i hadnt heard back from anyone. Me and my partner thought we must have been really bad or lame party animals and know one wanted to spend NYE with us. I even tried ringing them and I couldn't get through! So me and my husband stayed home for NYE which was very unusual for us. At 10PM NYE I had received 17 messages/voicemail messages with in 2 mins from the last 48hours. All asking what our plans were for NYE ...and where to meet certain people! So THANKYOU for ruining our NYE 2010 plans..what a way to bring in the new Year!!! I am still very ANGRY, and so is my family and friends. Thankyou for ruining it for everyone!
2 Jan 2011 09:47:08 PM: 3 and Voda are still separate networks, and it was a merge, no one bought anyone.
4 Jan 2011 04:23:54 PM: okay yeah thanks...i didnt really know what was going on. Was just trying to explain it the best i could!