Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9943 Someone from NSW thinks vodafone is all the time at 2 Jan 2011 02:12:46 PM
My internet keeps droping out all the time.
The technicians have had me on the mobile for an hour and a half.
Treating me like an idiot.
Going through the steps with me, then basically not blaming that vodafone is to blame for it.
2nd incident, the techician blamed my computer, as i already knew it was the internet from previous experience.
Ive had so much problem with vodafone internet.
As my contract finishes this month.
Im gladly going to another provider, 'cause of the company failing to do what they are signed up to do.
Provide customers with the internet.
I have never been so disgusted in the way that ive been treated.
Ive been paying or no internet for at least 6 months.
Every time at the moment i try to download the internet cuts out.
The same old problem.
I really hope you (Vodafone) fix the problem.
As uve just lost a valued customer.
The technicians have had me on the mobile for an hour and a half.
Treating me like an idiot.
Going through the steps with me, then basically not blaming that vodafone is to blame for it.
2nd incident, the techician blamed my computer, as i already knew it was the internet from previous experience.
Ive had so much problem with vodafone internet.
As my contract finishes this month.
Im gladly going to another provider, 'cause of the company failing to do what they are signed up to do.
Provide customers with the internet.
I have never been so disgusted in the way that ive been treated.
Ive been paying or no internet for at least 6 months.
Every time at the moment i try to download the internet cuts out.
The same old problem.
I really hope you (Vodafone) fix the problem.
As uve just lost a valued customer.