Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9808 Someone from VIC thinks vodafone is VERY! at 1 Jan 2011 04:47:13 PM
I stupidly swapped to Vodafone after being a 3 customer with no reception in my home in metro Melbourne, thinking my endless reception issues would go away. I was told that since 3 and Vodafone are now 1, this would be the only way I could cancel my contract without paying a fee (which makes no sense, as I was paying for a service that was never provided), I was also assured many times that even though there the same company the operate out of different phone towers and my area was not a blackspot with Vodafone, and no blackspot = no reception issues. FAIL!!
I have no service whatsoever at my workplace (same area) and my Internet NEVER EVER works, unless ofcourse I am at home using my wireless Internet, where's my 2GB of data? Why can't I use it? And why-oh-why am I still being forced to pay for it?!
Ridiculous! Rule out Vodafone and rule out 3 for your next service providers, as not only is there service non existent but there customer services sucks just as hard!
I have no service whatsoever at my workplace (same area) and my Internet NEVER EVER works, unless ofcourse I am at home using my wireless Internet, where's my 2GB of data? Why can't I use it? And why-oh-why am I still being forced to pay for it?!
Ridiculous! Rule out Vodafone and rule out 3 for your next service providers, as not only is there service non existent but there customer services sucks just as hard!