26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9722 Someone from NSW thinks vodafone is about to get a telstra plan to compensate my crappy vodafone plan at 1 Jan 2011 10:21:34 AM
1. Call drop outs
2. poor data reception to point where I give up doing anything, I end up using my friends Telstra data plan for internet stuff
3. 3 months in a row I've recieved a txt saying update email otherwise we will charge you $2.20 for paper bill (which I've done) each time I go back in its gone.
4. known missed calls (some important business related) when I finally get ahold of them, they say we tried calling several times.
5. No wonder the phone is so quiet now, virtually no incoming calls.

I HATE VODAFONE - WISH I NEVER GOT THIS PLAN!!!!!
1 Jan 2011 11:45:43 AM: same here i just got an iphone4 with vodafone about 2 months ago and then they go and mess things up geez i wish i had of gone with telstra or something else