26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9244 Someone from ACT thinks vodafone is bunch of sooks at 30 Dec 2010 06:21:08 PM
everyones acting like this is the first time in the world a mobile network has had a capacity problem, does everyone here think that nothing usually breaks down sometimes?
30 Dec 2010 06:23:41 PM: i guess this means all the buses run on time, or that i'll never have to go to a mechanic again, maybe there will never be a blackout again and i'll have infinite power connection, and yea NAB never happened
30 Dec 2010 06:25:48 PM: If it was purely a capacity problem, 1) this wouldn't have been going on for months and months and 2) the issue could be fixed quickly. Nab had their issues fixed within a week, yet Vodafone fails to have their issues fixed after months?
30 Dec 2010 06:27:12 PM: OPTUS only just got all there problems sorted out several months ago with the OPEN network, The president of Google was talking about this happening to mobile networks at the beginning of the year Vodafone looks like they've fallen behind