26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9206 Someone from SA thinks vodafone is Extremely with mobile internet at 30 Dec 2010 04:40:08 PM
I lost a weeks work when data cut in and out with Iphone 4 tethering. Vodafone made me buy a mobile USB. Back running for a while, then totally no data. I lost 3 days work when I changed to optus. Now fine on Optus.
My festival business just started up, and I was told the package they sold me would suit me and work for me. This was a lie. Early days in a new thing is not a good tome to loose customers after building repport for over a year. We book bands on line, use on line agents and communicate by email. SCoRCHeR FeST Pty Ltd was also offered a sponsorship with Vodaphone. No feedback from them, no return calls with our problem and hours on end being put on hold.
We will not accept a sponsorship now, and we have lost about 1/2 our bands and are struggling to keep up and make up ground. In essence, Vodafone mislead us, and we have nothing they promised. Thank you for making a class action. Andrew Cooper. 0402 049742 scorcherfest@scorcherfest.com.au