Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9121 Someone from NT thinks vodafone is Very Fail at 30 Dec 2010 02:09:24 PM
I have been with Vodafone for over 2 years. a few months ago we had a really bad storm and all vodafone reception dropped out for 2 days. On the second day I borrowed a telstra phone to ring vodafone helpdesk to find out what the go was. It took $40.00 of prepaid credit and an hour of waiting for them to pick up the phone. Just for them to tell me there was absolutley nothing wrong with the reception in alice springs and it is my mobile phone. well i tried 2 other handsets and they must have been broken too as no reception on them either. I rang vodafone back and they said there was nothing they could do. It luckily came back the next day. I also have had times and places where I do not get reception at all. it is as simple as walking 2 metres and the reception drops out. When I signed up for Vodafone I was told that Alice Springs would have as good reception as any large city by the end of the year. Well 2 years on and I still have the shittest reception. good on ya vodafone... you liars... and please for the love of god. hire a fucking australian.