26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9002 Someone from VIC thinks vodafone is I HATE YOU at 30 Dec 2010 10:39:50 AM
I have been with vodafone for years, and never really had to much of a problem until the past year... I recently just started a new contract to get an iphone 4, the reason I did this was because I THOUGHT my old iphone was having troubles, not getting text messages till 3 hours or more after they are sent, text messages not sending although I have what appears to be full reception, phone calls dropping out so I cannot hear anything the person is saying yet they can hear me... So me being stupid and thinking that it was my phone that had the problem I decided to get a new phone and start a 2 year contract all over again, now look whos been sucked in, my new phone is having all the same problems! Thanks a lot vodafone you now get to rip me off for yet another 2 years. This has gone beyone frustrating me today as it was because of this that my boyfriend was unable to contact me with an emergency, his calls and texts would not go through, thanks to vodafone I got them 4 hours later.. Still waiting for the missed calls to even show up.
30 Dec 2010 10:42:31 AM: iPhone mate, there's your problem
30 Dec 2010 10:43:34 AM: Funny there are just as many posts complaining about Sony's, HTC's, and Blackberrys. The problem is Vodafone, end of story :)