In my business, I rely on the fact that my customers, staff etc can contact me no matter what. This does not occur with Vodafone, recently loss a major business deal as I did not get a answering machine message or text to my mobil for many hours. In fact the service has been slipping further into disfunction since January 2010. I like everyone else thought that it was my iphone or other phones that we have with Vodafone. In fact I had spent may hours on different days in at Apple complaining about their product was not working as expected. Apple to their credit replaced my phone. I purposely went to Apple after being told by Customer Service at Vodafone that my phone was to blame. Only when I told Customer Service several month later that Apple had confirmed that it was not my phone in error did the staff admit that they knew that this was the case. This is misleading and deceptive conduct on the part of Vodafone. Fortunately for me I have every conversation well documented and various proof from Vodafone supporting my case. Most people are understanding if a company is honest and upfront with issues, but Vodafone has intentionally mislead, as well incorrectly billing. I for one will be joining the legal fight against Vodafone. Oh and by the way the Mobil Broadband from Vodafone is not secure and anyone can hack your system as there is no protection. I also have documented evidence of this. Vodafone has damaged my business and my family and myself as well. If Vodafone had admitted the issue when they were first aware of it and followed it up and actually do what they were paid to do then they would have stopped selling until they had fixed their issues and not continue to add to the problem. Vodafone as a direct result of your actions, I am personally out of pocket many millions of dollars.