26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8902 Someone from NSW thinks vodafone is Terrible at 30 Dec 2010 08:05:10 AM
I have been with 3/Vodafone Mobile for over 5 years now. Previously, 3 Mobile had great coverage and I learned that this was due to a roaming agreement with Telstra. Back then, Telstra coverage was 3 Mobile coverage. Since early this year, I started to experience problems with my mobile phone coverage, dropped signals, dropped calls, poor battery life on my mobile phone. I initially thought it was my mobile phone until I have heard that a number of other 3 subscribers have been experiencing the same.

It looks like 3 has dropped their agreement with Telstra and they are now running on both Vodaphone and the 3 Mobile network. It has been lousy coverage everyday that it makes me want to chuck my phone out. Good thing I have a second phone under Telstra. I will wait until my contract ends in 2011 and stop wasting my money with 3 and Vodaphone.
30 Dec 2010 08:11:30 AM: 3 is still in an agreement with telstra to use their towers. And vodafone doesn't own 3 they are both owned by the same company.

Oh and also your battery life has nothing to do with your service provider