26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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887 Someone from NSW thinks vodafone is Mega fail at 18 Dec 2010 07:09:42 PM
Sick and tired of having calls drop out 2 - 3 - 4 times a phone call. I tang to complain and hey offered me a month free.who cares? A month free of what? I can't rely on my phone for work cos it's service is so intermittent I use a standby phone with telstra I can rely upon. And why is it that call connect, a paid service, can be answered in under 30 secs by an Aussie who cannhelp you, but need a service call a out a bill or to complain AGAIN, and you have to wait 1 hour to get through to India. Not happy Jan. I just want out of my contract so I can be with a provider that actually offers phone service all the time, not just at random