Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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8740 Someone from QLD thinks vodafone is Extemely poor service at 29 Dec 2010 08:07:06 PM
I sent my mother and Father a PHOTO on christmas day of their grandchild playing with his new train set. They both got it at exactly the same time, 12:15am this morning, the 29th. That is virtually 3 1/2 days later. what a disgrace. But this is only the latest. Any time my father sends me a photo it takes anywhere from 1 day to 3. I'm not with Vodaphone thank god both my parents are and they are sick of it and will be pursuing this matter further.