Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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8676 Someone from QLD thinks vodafone is 100% at 29 Dec 2010 06:34:14 PM
I leave in an area where the 3G network reception was very bad. My case was escalated to the priority team to get my contract and service moved unto Vodafone from 3Network. Vodafone sent me the new iphone4. You cant believe this, it took them a week and 2days to get the new phone activated. When my new iphone4 was eventually activated the reception was the worst ever i have ever experienced. I called vodafone to lodge a complaint about this and i was kept on hold for ever until my wife's mobile phone ran out battery. I ended up not getting any help to fix my phone.Vodaphone is so useless and i would never recommend anybody to subscribe to their mobile service